Lately at NeuraVoice.

Added

• Recording-consent gate on every demo and trial call — caller acknowledgement captured before audio is recorded; covers two-party-consent state requirements
• Business-profile registration for A2P 10DLC and Stir/Shaken caller-ID attestation, required for outbound SMS and to keep inbound caller-ID trustworthy at scale
• Production-grade legal-intake templates: Personal Injury, Family Law, Criminal Defense (each with practice-area-specific qualifying questions, conflict-check prompts, and consent scripts)
• Universal runtime guardrails on every agent (recording notice, AI disclosure, consent capture, business-hours enforcement) — vertical-specific guardrail packs available for legal, healthcare, financial services, and real estate
• Quebec-aware Terms of Service and Privacy Policy (Law 25 + Bill 96 + Civil Code carve-outs)

Improved

• Trial-aware empty states across contacts, batches, knowledge base, and phone numbers — trial users see what's possible before paying
• Subscription gating now fail-closed across every write endpoint; no path to silent overage

Added

• Three subscription tiers: Starter ($59/mo), Growth ($210/mo), Scale ($599/mo) — see /pricing for what each tier includes
• 14-day free trial with a shared trial phone number, so businesses can place real calls before adding billing
• Email verification via branded SendGrid templates with same-browser auto-redirect after confirmation
• In-app change-password flow in Settings
• Subscription modal with context-specific upsell CTAs (per-feature explanations of what unlocks where)

Improved

• Signup flow: required-consent fields collected upfront; preloaded hero for faster first-paint

Fixed

• Entitlement state no longer flashes on page load — paywall behavior is deterministic from first render

Added

• Latency dashboard: per-turn breakdown, first-response timing, and bottleneck visibility per agent
• Token usage tracking per call (input, output, and per-turn breakdown)
• Call transfer tool with rich configuration (warm vs blind, conditional routing, fallback)
• Phone-number lifecycle: add, label, address-register, and deactivate from the dashboard
• Call logs with filters across agent, model, language, direction, and tools used
• End-call manual control + worst-calls drill-down for triage

Improved

• Searchable country picker on phone-number inputs
• Per-agent model picker so different agents can run on different model configs

Added

• Real-time AI voice for inbound and outbound calls
• Live call event streaming so you can watch calls happen in real time
• Call recording with authenticated playback in the dashboard
• Knowledge base for grounding agents in your firm's documents and FAQs
• Tools system: function calling per agent, template CRUD, and per-agent binding
• Voice selector with one-click preview across the available voice library
• Analytics dashboard with KPI cards, trend charts, and per-call drill-down

Improved

• Greeting toggle: choose between fast text-prompt greetings or polished voice-recorded greetings per agent