AI voice for law firms
How AI voice agents qualify callers, run conflict checks, book consults, and write outcomes back to your case-management system. The category, the math, and where NeuraVoice fits today.
+ Webhook fan-out · CRM sync & API on the roadmap
What it does
Vendor-agnostic. The technology is broadly the same across providers; the difference is how each vendor handles edge cases like conflict checks, attorney-client privilege boundaries, and Bar-rule-aware intake.
Inbound calls outside office hours that historically rolled to voicemail or an answering service. AI voice agents answer in one ring, run the qualifying conversation, and either escalate live for hot calls or book a consult on the attorney's calendar.
Captures the right facts to determine whether a caller's matter fits your practice areas: PI, family, criminal defense, medical malpractice, mass tort. Sends the right ones forward, declines the wrong ones politely, every time.
Cross-references caller name and opposing parties against your case-management system (Clio, MyCase, Lawmatics, Smokeball) before scheduling a consult. Surfaces conflicts under ABA Model Rule 1.7 and Rule 1.18 prospective-client guidance.
For PI and similar matters, captures the date of incident and flags imminent SOL deadlines so urgent calls don't sit in voicemail over a weekend. Routes time-sensitive cases for live attorney callback.
Reads attorney calendars (Outlook, Google, Clio) and books consults only when the right attorney is free. Cuts double-bookings, missed consults, and the back-and-forth of paralegal scheduling email chains.
Every call ends with a structured outcome (qualified intake, conflict noted, wrong practice area, SOL imminent) written to your case-management system with the transcript marked privileged under Rule 1.18 and a recommended next action.
Efficiency math · Run your numbers
Three sliders, industry-generic math. Adjust to your team's volume and conversion rate. The numbers below are vendor-neutral.
Inputs
Revenue lift from NeuraVoice
≈ 16 retainers/mo · $1,589,976/yr
NeuraVoice
$210/mo
Smith.ai
$1,039/mo
NeuraVoice price reference: Growth tier ($210/mo). Adjust your tier in pricing. Comparison numbers are public list prices and approximations, your mileage will vary.
Buyer's guide
Useful framing whether you're evaluating us, Smith.ai, Intaker, AnsweringLegal, Vapi, Bland, or building your own. The questions firms underweight cost more in production than the ones they obsess over.
FAQ
Still have a Bar-rule question we didn't answer? Book 30 minutes with our team.
Privilege is a legal doctrine that attaches to the attorney-prospective-client relationship, not a vendor capability. Under ABA Rule 1.18, communications with a prospective client are protected even when the firm declines the matter, as long as the conversation is treated confidentially. The AI voice agent's job is to handle the captured communication consistent with that confidentiality: store transcripts as confidential firm records, limit access to authorized users, never use call data to train third-party models, and provide a BAA for healthcare-adjacent matters where PHI is captured. Ask any vendor for their data-handling documentation in writing before signing.
Hear it work
Pick the use case closest to yours. We'll dial you in 5 seconds.
The agent will run this kind of call when we dial you.
Where NeuraVoice fits today
Legal intake is our wedge. We're working with a small number of design-partner law firms shaping the product. Honest about what we ship today versus what's on-demand for Scale-tier customers.
Outcomes (qualified intake, conflict noted, SOL imminent, wrong practice area) write to Clio, MyCase, Lawmatics, Smokeball, or any system that takes a webhook. Five-minute setup.
Full audio plus auto-generated transcript stored encrypted in US-region infrastructure. Marked privileged under Rule 1.18. Configurable retention. Replay any call in your dashboard or via the API.
Paste your existing qualifying checklist or upload a recorded sample call. The agent mirrors your firm's voice and qualifying criteria. ABA Rules 1.6, 1.7, and 1.18 baked into the script template.
After each call, NeuraVoice scores the lead against your practice-area criteria, flags any gaps in the qualifying conversation, and surfaces the next action your intake team should take.
Configure conditions that trigger an immediate live transfer (SOL deadline approaching, claimant injured, opposing-counsel call). The agent collects context, then warm-transfers to your on-call attorney with the captured intake summary.
Keep your current phone number. Forward calls from Twilio, RingCentral, OpenPhone, or most carriers. No porting, no new system to learn.
Native conflict-check integration with Clio / MyCase / Lawmatics / Smokeball, federal-plus-state DNC checking before any outbound dial, direct case-file write, and BAA path for med-mal and PI firms handling PHI are co-built with Enterprise customers as part of onboarding.
Compliance posture · For Bar-conscious firms
Legal buyers ask the hardest compliance questions first. Here's what we tell them, on the record.
Rules 1.6 (confidentiality), 1.7 (conflicts), and 1.18 (prospective clients) are baked into the intake script template, and we publish how. No ambiguity on your audit.
Privilege attaches to the attorney-prospective-client relationship under ABA Rule 1.18. Captured communications stored as confidential firm records, disclosure limited to authorized users, never used to train third-party LLMs.
NeuraVoice qualifies and books. It never opines on the merits of a case. Every intake closes with a clear 'an attorney will follow up' line, not a recommendation.
30 days on Starter, 90 days on Growth, unlimited on Scale. Per-workspace policies down to 7 days for stricter cases (medical records, criminal defense). Auto-purge nightly.
Want to compare for legal intake?
Book 30 minutes. Bring your intake script. We'll wire up a NeuraVoice agent on the call and run a test intake against your actual qualifying criteria. If we're not the right fit, we'll tell you straight.
Still deciding? Book 15 minutes with the team. No pitch, just answers.
