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Notes on AI voice agents.

Research notes on AI voice agents across legal, real estate, finance, healthcare, and support. Regulatory deep-dives, evaluation frameworks, deployment lessons.

InsuranceApril 8, 2026 · 11 min read

Insurance open enrollment: AI voice agents as seasonal capacity, not seasonal cost

Open enrollment spikes call volume 3-5x for many insurance agencies. The traditional answer is hiring seasonal CSRs. The AI answer scales differently.

By NeuraVoice

InsuranceMarch 10, 2026 · 9 min read

Captive vs independent insurance agency: how AI voice agents fit each operating model

Captive agents follow the carrier's tech stack. Independents pick their own. The AI voice deployment shape, integration depth, and compliance differences.

By NeuraVoice

InsuranceFebruary 25, 2026 · 10 min read

First Notice of Loss intake: what AI voice agents capture, what they pass to a human

FNOL is the first call after a loss. Auto, property, liability. The structured fields the AI captures, the moments where the human takes over, and the fraud-flag question.

By NeuraVoice