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Notes on AI voice agents.
Research notes on AI voice agents across legal, real estate, finance, healthcare, and support. Regulatory deep-dives, evaluation frameworks, deployment lessons.
What AI voice agents actually fail at in the first 30 days
Seven failure modes that show up in week 3-4 of an AI voice intake deployment. Latency drift, silent CRM failures, garbled identifiers, and callers no demo scripts for.
By NeuraVoice
Latency budgets in AI voice agents: why a 1-second agent loses to a 300ms one
Sub-second latency is functionally required for AI voice agents. The five layers that consume the budget, the engineering tradeoffs at each, and the latency floor reachable in 2026.
By NeuraVoice
Per-minute vs flat-rate AI voice pricing: how the model decides your business model
Most AI voice vendors price per-minute. Most operations buyers can't operate on unpredictable cost. The pricing model decides which side of the buyer-vendor divide a vendor lands on.
By NeuraVoice
AI voice + your CRM: webhook vs native vs middleware, and what each one is hiding
Three integration models for getting AI voice call data into your CRM. What each one breaks, what each one hides, and what to ask the vendor before you commit.
By NeuraVoice
Live transfer in AI voice agents: warm vs blind vs callback, and which one your buyer actually expects
Live-transfer is the most-asked feature and the least-tested in AI voice demos. The three transfer patterns, what each one breaks, and what the buyer's mental model expects.
By NeuraVoice
Five questions your AI voice agent should never ask first
Question order changes call abandonment more than any other intake variable. Five questions that abandon callers when asked too early, plus the right 90-second opening sequence.
By NeuraVoice